Payment Methods
At Lumilover, we aim to make your shopping experience smooth, secure, and simple. We currently accept payments through the following methods:
- PayPal — Fast and secure checkout using your PayPal account.
- Credit & Debit Cards (via Stripe) — We accept Visa, MasterCard, American Express, Discover, and other major cards.
All transactions are processed in U.S. dollars (USD) and handled securely by our trusted payment partners, PayPal and Stripe, to ensure your data is protected.
Your payment method will be charged at the time of purchase, and you’ll receive an email confirmation immediately after your order is successfully placed.
Tax Policy
United States
We currently do not collect sales tax on orders shipped to addresses within the United States. The total amount shown at checkout is the final price you pay — no additional taxes or hidden fees will be added.
Import Taxes and Duties for EU Customers
For orders shipped to countries within the European Union (EU), your package may be subject to import taxes, customs duties, or VAT upon arrival. These fees are determined by your country’s customs authority and are not included in the purchase price on our website.
- Customs Duties: Import duties may apply depending on your country’s regulations, the type of goods, and their declared value.
- Value-Added Tax (VAT): Your country may charge VAT on the total value of your order, including shipping and any applicable customs duties.
- Payment of Fees: These charges must be paid by the recipient at the time of delivery. The courier or postal service will collect them on behalf of customs authorities.
- Exemptions: Some goods may be exempt from duties or VAT if their value is below a certain threshold, which varies by country.
- No Tax Refunds: Lumilover cannot refund or reimburse any customs duties, VAT, or import taxes once they have been paid to your local authorities.
If you’re unsure about your country’s import regulations or possible fees, we recommend contacting your local customs office before completing your purchase.
Billing Information Accuracy
Please make sure all billing details entered during checkout — including your name, address, and payment information — are accurate and up to date. Orders may be delayed or canceled if billing details cannot be verified or matched by your payment provider.
Currency & Conversion Fees
All prices on www.lumilover.com are listed in USD (U.S. Dollars). If your bank or payment provider operates in a different currency, they may apply a small conversion fee based on their own exchange rate. Lumilover is not responsible for any currency conversion fees charged by your card issuer or bank.
Secure Payments
We take payment security seriously. All transactions are encrypted and processed through PCI-compliant gateways (PayPal and Stripe) to ensure your personal information is fully protected during checkout. Lumilover does not store or have access to your complete payment details at any time.
Contact Us
If you have any questions about billing, taxes, or payment processing, our support team is happy to help.
- Email: support@lumilover.com
- Phone: +1(417) 414-0006
- Hours: Monday – Saturday, 9:00 AM – 5:00 PM
- Address: 2201 Menaul Blvd NE Ste A, Albuquerque, NM 87107-1711, United States
We’re here to help, listen, and make your shopping experience worry-free. 💛
